| Question # | Category | Question Text |
|---|
| 1 | Response Time | Please rate Abacus on response time to your requests. |
| 2 | Communication | Please rate Abacus on the ease and ability to contact local staff. |
| 3 | Quality | Please rate Abacus on the quality of the workforce assigned. |
| 4 | Quality | Please rate the Abacus service offerings. |
| 5 | Adaptability | Please rate Abacus on our flexibility to customize our service model to your needs. |
| 6 | Concerns | Please rate Abacus on our ability to address your concerns and resolve issues. |
| 7 | Overall | Please rate the overall service Abacus provides on your account. |
| 8 | Communication | Please rate Abacus on our ability to partner and provide you with feedback and service recommendations. |
| 9 | Quality | Please rate the Abacus account management team. |
| 10 | Quality | On a scale of 1-6, please rate Abacus against your other service providers. |
